Our Commitment to Privacy

At nuluminyx, we prioritize the confidentiality and security of your personal information. This Privacy Policy explains the types of data we collect, the purposes for which we use it, and the measures we implement to protect it. We remain dedicated to transparency in every step of our operations.

2026/02/07 nuluminyx Thanon Prasert-Manukitch, Bangkok District, Bangkok 10230, Thailand [email protected]

Definitions

Below are key terms used throughout this policy to ensure clarity. Understanding these definitions will help you grasp how and why we handle your data.

Personal data refers to any information relating to an identified or identifiable individual, such as names, email addresses, phone numbers, and location data provided directly or collected automatically.
Processing means any operation performed on personal data, including collection, storage, use, disclosure, and deletion, carried out by automated means or manually under our guidance.
User refers to any individual who visits or interacts with nuluminyx services, including website visitors, account holders, and platform users.
Service encompasses the features and functionalities provided by nuluminyx through our website, mobile applications, and related digital tools.
Cookies are small text files placed on your device by a website to store preferences, track usage, and enhance user experience during subsequent visits.

Data Collection

We collect information to deliver and improve our services, tailor your experience, and ensure security. Below are the categories of data we gather and how they are obtained.

Information You Provide

We collect data directly from you when you:

  • Register for an account on nuluminyx.click.
  • Complete forms or questionnaires for onboarding and support.
  • Contact our support team via email or phone.
  • Participate in surveys or feedback requests.
  • Upload documents or media through our platform.
  • Interact with chatbots and virtual assistants on our site.

Automatically Collected Data

When you use our services, we automatically collect certain data, such as:

  • IP address and device identifiers.
  • Browser type, version, and browsing preferences.
  • Pages visited and time spent on nuluminyx.click.
  • Clickstream data and interaction logs.
  • Location data based on IP or GPS, if enabled.
  • Usage statistics and performance metrics.

Third-Party Sources

We may receive data about you from trusted third parties to enhance our services, including:

  • Business directories and public databases.
  • Marketing partners and analytics providers.
  • Social media platforms, if authorized by you.

Purposes of Processing

We use your data for the following purposes:

  • To provide and maintain our platform and features.
  • To personalize your experience and recommend relevant solutions.
  • To communicate updates, offers, and support information.
  • To analyze usage patterns and optimize performance.
  • To secure our services and prevent unauthorized access.
  • To comply with legal obligations and resolve disputes.
  • To process payments and manage billing.
  • To conduct market research and improve offerings.

Legal Basis for Processing

Under applicable data protection laws, we rely on the following legal bases:

  • Performance of a contract with you.
  • Compliance with legal obligations.
  • Our legitimate interests in improving services.
  • Your consent, where obtained.

Your GDPR Rights

If you are located in the EU, you have specific rights under GDPR:

  • Right to access your personal data.
  • Right to request correction of inaccurate data.
  • Right to data portability.
  • Right to erasure ('right to be forgotten').
  • Right to restrict processing.
  • Right to object to processing.

Cookies and Similar Technologies

We use cookies and comparable technologies to enhance functionality and analyze usage.

Types of cookies we use include session cookies, persistent cookies, and third-party analytics cookies.

Cookies are categorized as strictly necessary, performance, functionality, and targeting cookies.

You can manage or disable cookies via your browser settings or visit our cookie preferences panel.

Cookie Policy Details

Data Sharing and Disclosure

We may share your data in the following scenarios:

  • With service providers who support our operations.
  • With affiliates and subsidiaries for internal analysis.
  • When required by law or to respond to legal requests.
  • With payment processors to handle transactions.
  • With analytics and marketing partners.
  • In connection with a merger or acquisition.

International Data Transfers

Your data may be transferred to and stored in countries outside your residence, including Thailand and other jurisdictions where we operate.

We implement appropriate safeguards, such as standard contractual clauses and data protection agreements, to ensure your data remains protected.

Data Retention

We retain your personal data only as long as necessary:

Account and profile data are retained while your account is active and for 2 years afterward.

Support and communication records are kept for up to 3 years for quality assurance.

System logs and analytics data are stored for up to 1 year.

You can request deletion at any time, and we will erase your data in accordance with legal requirements.

Security Measures

We employ robust security protocols, including encryption, access controls, and regular audits, to safeguard your data against unauthorized access or breaches.

  • Data encryption in transit and at rest.
  • Regular security assessments and vulnerability scans.
  • Access restricted to authorized personnel only.

Your Rights

You can access, rectify, or request deletion of your personal data, as well as exercise other rights outlined above. To exercise these rights, please contact us through the channels provided.

  • You can request access to the personal information we hold about you.
  • You can ask us to correct any inaccurate or incomplete personal data at any time.
  • You can request deletion of your personal information where processing is no longer necessary.
  • You can ask us to restrict how we process your personal data under certain circumstances.
  • You have the right to receive a copy of your personal data in a commonly used format.
  • You may withdraw your consent for data processing at any time without affecting prior processing.
  • You can object to the processing of your personal data for direct marketing purposes.
  • You can lodge a complaint with a supervisory authority if you believe your rights have been violated.

How to Exercise Your Privacy Rights

To exercise any of your privacy rights, please contact our Data Protection Officer using the form on this site or by emailing [email protected]. Provide details of your request and proof of identity so we can address your inquiry accurately.

[email protected]

We aim to respond to all privacy rights requests within 30 days of receipt, though complex requests may require an additional 30 days. We will inform you if we need more time and explain the reasons for the delay.

Marketing Communications

With your consent, we may use your contact details to share updates on services, promotions, and events relevant to your business. You will only receive content that aligns with your interests and preferences.

You can opt out of marketing communications at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us at [email protected].

Children’s Privacy

Our services are intended for individuals aged 13 and over. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected data from a minor, please contact us immediately.

Third-Party Links

Our website may contain links to external sites not operated by nuluminyx. We do not control the content or privacy practices of those third parties and encourage you to review their policies before providing any information.

Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date at the top.